Refund policy

Refund Policy

We want you to love your purchase. Please read our return and refund policy before placing an order.

Damaged, Defective or Wrong Items
If your item arrives damaged, defective, or is not what you ordered, we will make it right. Please contact us within 7 days of delivery with:

• Your order number
• Clear photos or videos showing the issue

Once your claim is approved, you can choose:

• A free replacement (if available), or
• A refund to your original payment method

Lost Packages
If your tracking shows your package as lost, or your order has not arrived within 30 days of shipping, contact us. After we check with the carrier, we will send you a free replacement or a full refund, whichever you prefer.

Items We Cannot Refund

• Change of mind
• Orders sent to an incorrect address provided by the customer
• Normal wear and tear

Order Cancellation
Orders can be canceled within an hour of purchase. Once your order has been processed or shipped, it can no longer be canceled.

Refund Processing
Approved refunds are sent to your original payment method. The time it takes to appear on your account depends on your bank or payment provider.

Your Legal Rights
This policy does not affect your statutory rights under the consumer laws of your country.

Contact Us
Email us at afrod2714@gmail.com. We answer every day, usually within 24 hours. 🤍